We are committed to making our website usable by all people, whatever their abilities, technology or preferences. We are actively working to increase the accessibility and usability of this site and, in doing so, endeavour to adhere to accessibility guidelines such as WCAG 2.0 and BS 8878.
Adapt your experience to your needs
While this site has been created to be usable ‘as is’, many people are likely to get the most accessible experience of using the site by customising their computer to suit their individual needs – for example: to get the site spoken to them, to change its colour-scheme, or increase the size of its fonts.
If that sounds like it would be useful to you, we recommend you visit BBC My Web, My Way to read or watch videos of how these customisations – achieved by using accessibility features already on your computer, phone or tablet, or through installing assistive technologies – might suit you.
Limitations of this site’s accessibility
We are aware that there are some accessibility limitations with this site, but each has a workaround that should work for all:
- Some users may find it difficult or complex to complete the ‘Buy now’ form on the site: if you do experience difficulties please call us on 0800 845 6600 and we will be happy to take your order in person
- Some users may wish to increase the text size on our site: on browsers on a PC, this is possible by pressing CTRL and +; on browsers on a Mac, this is possible by pressing CMD and +; on mobile phones and tablets, this is possible using the usual ‘pinch to zoom’ gesture.
If any of these current limitations prevent you from getting the information you need from our site, please call us on 0800 845 6600, or email us on firstname.lastname@example.org, and we will be happy to help you.
Please let us know if you have any difficulties using this site
We are always interested in improving the accessibility of our site. So, if you find anything on the site difficult to use please let us know. To help us understand your difficulty quickly, it would help us if you provide the information advised in Contacting Organisations about Inaccessible Websites in your request.
All constructive feedback regarding the accessibility or usability of our site is welcome and will be carefully considered.
This accessibility statement was last updated on 29th October 2015, and follows the advice on accessibility statements in British Standard BS 8878.