Over the last couple of weeks we’ve been looking at the interviews Ewan McLeod has done with Emporia on how they approach the easy to use handset market. They have appeared first on Mobile Industry Review and I’ve waited a little while to relay them as I think it’s only fair when he’s done all the work.
In the third and fourth videos Ewan talks to Ian Hosking of the Department of Engineering at the University of Cambridge. Ian is the world’s leading expert in understanding the needs of older people and those with disabilities when it comes to technology. In these two videos he looks at simple things that make the difference between a phone being seen as a useful friendly thing and a scary daunting one. In the second video he looks at Android’s Ice Cream Sandwich and how there is a trade-off between functionality and ease of use.
This is sometimes referred to as the “usability knee” and is well documented in the excellent book “Mobile Usability”
For More information on inclusive design have a look at the work Ian collaborated on in the Inclusive Design Toolkit